CallingtheCape CEO Breakfast Series – Feb & March 2005

by oneafrikan on February 9, 2005

Dear Stakeholders,

The purpose of this e-mail is to make you aware of two upcoming dates in our CEO Breakfast series. CEO Breakfasts are designed to brief senior management of contact centres and BPO companies (CEOs, MDs, customer services managers and contact centre managers) on issues of concern and relevance to the industry. The events are also high-level networking platforms and attendance is limited to 2 senior people per company. Some of the events are sponsored and therefore free and some carry a small cover charge.

We have two upcoming events that we believe will be of interest. Please read the following details carefully and RSVP to the relevant event co-ordinator if you would like to come. We look forward ro seeing you there.

1. CallingtheCape CEO Breakfast – in partnership with Services SETA

Speaker: Mr Ivor Blumenthal, CEO, Services SETA

Topic: The Services SETA’s role in growing the contact centre industry in SA

Date: 22nd February 2005

Time: 08h00 for 08h30

Venue: Wesgro, 12th Floor, Waldorf House, 80 St Georges Mall, Cape Town

Cost: Free to Corporate Members, Professional Affiliates and Corporate Sponsors of CallingtheCape, otherwise R150 payable in advance or by cash or cheque on the day.

RSVP – Diane Mpengesi (021) 487 8655

2. CallingtheCape CEO Breakfast – in partnership with Dimension Data Merchants, to launch the 2005 Contact Centre Benchmarking Report

Speaker: Mr. Martin Dove, MD Merchants SA, Mike Fairon (CIS)

Topic: Briefing on key findings of Merchants Contact Centre Benchmarking Report

Date: 2nd March 2005

Time: 7h30 for 8h30

Venue: Kirstenbosch

Cost: Free (this event is sponsored by Dimension Data Merchants)

RSVP: to Yumna Emeran (021) 659 2002
(Invitation to follow for this)

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