I was listening to a talk recently where the speaker talked about the 5 types of people. I’ve understood this intuitively, but for the first time I’d heard it explained in a bite sized, easy to understand way.
Basically, the speakers assertion was that in any business you get 5 types of people, and when you ask them to do something one of the following things will happen:
- They don’t do it
- They ask “how do I do it?”
- They ask “can I do it like this?”
- They just do it
- They do it without being asked
By and large, I’ve found this to be true and think it’s a pretty good way of thinking about how people in my business are contributing. As a leader, I see my role as continually living in group 5, if only to lead by example.
His further assertion was that the proportion of people who belong to group 4 is about 1 in 25 and group 5, 1 in 50. Youngsters or entry level people should always be in group 3 and up, and you should always look to hire people from group 4 and 5. And then lastly, groups 1 and 2 should either be let go or managed out.
Of course, this is all easier said than done, but again a pretty good way to frame a hiring process which unearths these people.
Lastly, he brought up an interesting way of looking at talent and performance, which is explained below.
Employee 9 boxes
Basically, anyone who is red should be let go / managed out, yellow people need to be improving, and green people are the ones you build a business on.
Which one are you?