Tag Archive for 'Applications'

SxSW Day 4 - Final day thoughts and wrap up

So it’s a few weeks after SxSW now and I’ve been meaning to write this post for ages but haven’t had the time or energy to do so for a while now… so here it is ;-)

The last day for me was primarily about catching up with work, then preparing for the core conversation I did at 5pm, but inbetween that I did manage to take in “Considerations for Scalable Web Ventures” which for me was probably one of the most interesting and relevant panels of the conference.

I found the panel knowledgeable and happy to give away hard earned secrets and useful wisdom, which was cool. My humble recommendation is that if you have the opportunity to go see any of them speak, then do - you’ll walk away richer for it ;-)

I’ve promised that I’m going to send the content of the core conversation I did to the people that attended, so in the spirit of sharing I’m gonna upload it here as soon as it’s in a form that I’m happy with. More on that soon though.

As for the conference itself, I’m super happy I went. This time around the jet lag hasn’t been as bad, and having had the experience of the last time (cabs, locations, where to go, food to eat, when to sleep when to work when to panel) I enjoyed this time around more. I think that because it’s a huge melting pot of really cool people in the industry, where everyone’s interested in learning from each other, discussing stuff in the halls, and socialising (where all the cool conversations happen of course). London’s probably not the best place for a web startup for a number of reasons, so it’s a real inspirational change to be in the same place as loads of other people that are all in one way or another in a similiar situation to yourself… so it was good. Another humble recommendation - if you get the opportunity to go in the future, go! ;-)

Kindo.com is a site to watch

You know you’re doing something right when your parents tell you about an article they read in a real newspaper on something you’re involved with… I spose it lends credibility to this online malarkey and engenders your efforts within your own immediate family… So I was pleasantly surprised when my dad emailed me last week to say that he’d seen an article on Kindo in a newspaper in South Africa… So blimey, I jumped online to see whether I could find it, and here it is:

_ The Citizen: kindo.com is a site to watch

Many years ago I attended an extramural special-interest course at Schmerenbeck school in Johannesburg, where we were taught how to build, maintain and document our family trees (or to use the more scientific term, our genealogy).
I loved it.

Thanks Mike ;-)

Kindo releases photo’s today

I’m sitting in the airport at Chicago and am just about to get on a plane back to London. Feeling more tired and whacked out than in a long time; probably the last SxSw…

Anyways, if you’re reading this and you like Kindo, give it a another look today - we’ve just added photo’s.

So, give it a whirl y’all and lemme know if you have any feedback - always appreciated!! ;-)

More soon.

Thoughts on third day of SxSW - 10th March 2008

Spent a lot of today working, so not as much detail as yesterday ;-)

Scaling boot camp was pretty interesting and some new ideas coming out of that. Key take homes were:

  • understand what has to happen in order to go into “scaling mode” - what are the red flags?
  • don’t scale until you have to
  • know what your key pain points are
  • languages don’t scale, infrastructure/architecture does
  • bring business into the discussion so they understand the implications of having to scale

Managing creative environments by some of the guys at Adaptive Path was a nice breath of fresh air.
Finding parallels with what we’re doing at Kindo was challenging, but I think I’ve got a few ideas that make sense.
Key take homes were around:

  • giving everyone on your team a sense of ownership through empowering them
  • getting everyone in your team to take on all your functions so they are empathetic to what others do on a daily basis
  • keeping things fresh through rotation
  • staying out of long drawn out debates - it’s either yes, or no; and if there’s indecision, then discussion can take place

This panel was kinda fortuitous and relevant for me, ‘cos some of the stuff I was dealing with today brought some of the above points home quite clearly. Am reflecting on this, but fairly sure I could have done things differently… ;-(

Surviving Startup Mistakes from Mike and Saul of FreshBooks was super super engaging. It’s always nice to meet people who are willing to talk you through their mistakes so you’re able to learn from them, and to meet people that are dealing with the same or similar issues that you are…
Key take homes for me were around work/life balance, and persistence.
Sounds like they’ve got a great product, so suggest taking a look - wish them well and hope they grow into a SAS powerhouse ;-) Am also hoping to do a panel with Mike next year - lets see how my panel tomorrow goes first…

Finally, good luck to Peter Nixey, who is going to be launching ClickPass tomorrow - really hope he gets some good momentum going ;-)

Thoughts on second day of SxSW - 9th March 2008

A/B Testing was pretty interesting but kinda strightforward theoretically. Interesting to see how Yahoo!, eBay and LinkedIn approach testing in different ways, and some ideas around testing ideas for user interaction and design vs results. Sometimes you get results you didn’t expect, design or plan for.

Red Dragon - Internet in China:

  • Chinese market is super large - 200m online & 600m mobile, but market stats are unreliable in general.
  • Problems with the market - mobile is bigger, largely internet cafe based, government controlled.
  • Quasi e-commerce - credit cards not common yet - impediment to online advertising.
  • User generated content is pretty low.
  • Hire people who understand culture and creative language.
  • Stock options not common - people understand cash.

Zuckerberg keynote with Sarah Lacy:
Interesting to say the least, not sure I believe everything that was said about valuations and finances. I’m not going to add to the (pretty justified IMO) noise, but I did feel uncomfortable several times… Can only imagine how Mark felt… ;-( Zuckerberg comes accross as a geek / dork, but a likeable one at that ;-)
Facebook kool aid is:

  • making communication more efficient (repeated over and over and over and over and over)
  • creating platforms for efficient comunication
  • have reached 500 employee mark
  • running at just about breakeven

20 Ways to woo users:
Great talk by Kathy Sierra, found her engaging and thoroughly stimulating. Got to chat to her in the hallway this afternoon, and was totally disarmed - think she could disarm a SWAT team ;-)
Most important take home for me was around:

  • making users feel like they’re super heroes
  • using real life physics to create a sense of wonder
  • giving your users joy

It sounds blatantly obvious, but the examples used and way it was presented makes it accessible. My notepad was flowing with ideas for Kindo after that…

Africa 2.0: Affecting change using technology, with Kofi, Uduok, Nii, and Erik.
An earlier blog post asking whether there were any Africans at SxSW was pleasantly answered when I read the schedule in more detail (the mini schedule said “affecting change” which didn’t hit my radar. Was super happy to finally meet Erik in person, who I’ve been chatting to for a while now over email. I think that his blog post does more justice than I could, however my take homes were around:

  • there are Africans who are motivated to do something in Africa, off the back of their education and experience in Western countries
  • the mobile market is bigger and has lower barrier to entry (but we already knew that - re-affirmation)
  • opportunities seem to be around connecting communities and interest groups, either to mobilise them, or provide tools to enrich their lives
  • it seems that there is the political and financial will to do things in Africa, but what’s lacking is on the ground implementable, executable ideas and people to do so…

More on that soon ‘tho.

As usual, the after panel discussions were the most interesting (as Erik mentions), and I found the dinner table discussions with the guys and girls from Vidoop and Nike really interesting. Spent the evening going from bar and event to bar and event, finally settled on Club Deville which was pretty good.
Have to say that the highlight of the evening was catching up again with Dustin Diaz and meeting his girl Erin ;-) Looking forward to the IHOP again!!! ;-)

Thoughts on first day of SxSW - 8th March 2008

Sunset on the way to Austin from ChicagoSo I’m at SxSW again, and really loving the vibe. Missed it last year due to a little project called Kindo, but made a point of coming this year.

I’m not really sure what it is about “South By” that makes it so cool, apart from bringing together the best people in the industry, so at the moment I’m going with the idea that it’s where you get to meet and spend time with so many people that think the same way you do. Along the way you get to soak up stuff from people who have been successful, and listen to people who have already solved problems that you need to… On reflection whilst writng this I think the key for me is that I get to step outside of the daily grind and get some fresh prespective, with people who are doing the same thing. More on that soon. Also noticed there are more girls this year… ;-)

So, without further ado, some highlights of the day: Panel schedule

Ajax and Flash mistakes was pretty interesting. Some new idea for Kindo there, and some affirmations of stuff that I have been feeling negative about for a while. Also some affirmations of stuff we’ve done well too. Checkout slideshare.net

Startup Management was pretty interesting. Many new ideas for our team and really cool to see that people everywhere face the same issues… Checkout Dogster.

Opening remarks was perhaps most memorable for me in that it kinda made me realise how big the US is… And how different the UK, Europe in general and South Africa are from it. Jenkins and Johnson were amazing to listen to, and I can only hope that some of their thinking becomes more mainstream in the years to come. Apart from that, they’ve inspired me to make Kindo more than what it is now, and to embrace the course we’ve set for ourselves.
Recommend listening / watching if you can.

10 things we’ve learned at 37 Signals was a good kick in the nuts. I’ve always enjoyed listening to Jason. He seems to be able to distill stuff into nuggets that are easy to take away and do something about. I find myself getting caught up in the detail too much (which I’m working on) so it’s a good example to follow. Take homes were around focussing on good copy, making small decisions more often and disruptions being the enemy of productivity.

Social marketing strategies looked interesting but aimed too corporate for what we’re doing now, and so I elected to write this, catch up on some emails and think about stuff I want to implement in Kindo.

I’ll be putting photo’s on Flickr when I have more bandwidth… ;-)

Any Africans at SxSW?

I’m at SxSW in Austin, Texas and am wondering whether there are any other Africans here?
Ping me if you are, would love to hook up for a beverage or two ;-)

About Alltop

Interested in well aggregated and usable content? Something Guy alerted me too, which looks pretty interesting, is AllTop. Of course, if you’re using Netvibes you may think differently… ;-)

_ About Alltop

We help you explore your passions by collecting stories from “all the top” sites on the web. We’ve grouped these collections—”aggregations”—into individual Alltop sites based on topics such as celebrity gossip, fashion, gaming, sports, politics, automobiles, and Macintosh. At each Alltop site, we display the latest five stories from thirty or more sites on a single page—we call this “single-page aggregation.”

You can think of an Alltop site as a “dashboard” or “table of contents” for your favorite topic. To be clear, Alltop sites are starting points—they are not destinations per se. The bottom line is that we are trying to enhance your online reading by both displaying stories from the sites that you’re already visiting and unveiling stories from sites that you didn’t know existed.

I’ve always liked the idea of aggregation, and think that it’s going to become more and more important because people will want to congragte around ideas and areas of interest as the internet and traditional search becomes too wide and not specific enough… Good luck to them!

Canonical adds Parallels to Ubuntu partner repository

Interesting news… As I’m gonna be switching to Ubuntu soon, gives another option for virtualisation on the desktop… ;-)
_ Canonical adds

Parallels to Ubuntu partner repository - Download Squad
If you go to to the add/remove applications window in Ubuntu and click on the third party applications option, you’ll see that VMWare Player is available. And starting this week, you can also download and install Parallels Workstation for Linux.

web 2.0 Genealogy and Kindo on MetaFilter

Nice discussion going on at Metafilter about Kindo…
_ web 2.0 Genealogy | MetaFilter

Brace yourself Sheila, Kindo is on TechCrunch

This morning we all got into the office and started the day as usual. Get in around 9, get the day started with review of actions (sharpen the saw) and meetings that need to happen, then the daily SCRUM (yesterday, today), then get to it… We knew there was an important press release going out today, but we didn’t know what was going to happen or how it would be reacted to.

Then in the space of a few minutes we’re on the front page of TechCrunch UK, US and France.

We’ve followed a deliberate and intentional strategy (which is obvious by us having 14 languages) of going local fast, which is also reflected in the many blog posts from Kindo friends around the world, so I guess I’m trying to say that whilst we’re not officially an English site (English is not the language with the most users for us), it sure feels good to get that kind of brute force exposure to tech people all over the world. You just have to look at the number of RSS readers that TechCrunch US has (659K), then add UK and FR, to wonder whether our servers will melt today… ;-)

On another note, Nils has written a really good post (IMHO) about where we are now, which I’m not going to try and re-produce in tone, but I will say that I’m going to do my best to make sure that when we’re a teenager we’re going to rock ;-)

Anyways, more soon - some factoids for you that might be relevant:

  • Built with Segaull php framework, flash, jQuery and MySQL
  • Been live for 15 weeks
  • Languages include Arabic, Chinese (simplified and traditional) and Russian
  • Users in around 150 countries

;-)

6 years in London

It’s been 6 years and 10 days since I arrived in London as a wet behind the ears South African 20 something looking for a red carpet, and I’ve been thinking about the different ways I could write this blog post as a battle worn 30yr old Londoner who dreams of Africa, but ‘cos of loads of work and a little snowboarding trip to France I’ve not yet been able to write anything yet. But I’m sure you’ll forgive me.

So here I am with 20 mins to kill and a few ideas…

To be honest it’s not really the significance or duration of it that makes me want to write, but rather the situation I find myself in that makes me reflective. I’ve always maintained that this blog is an exercise in catharcism and memory more than anything else.

6 years ago I couldn’t find a proper first job in London, had almost blown my savings on partying with my already financially established mates (the exchange rate post 9/11 meant I arrived with half of what I would have - it was about R20 to £1), was living on about £350 a month (it can be done, ask me how) in a double room with another (great) guy and constant snail invasions in a house with 5 rooms and no lounge and no electricity and no warmth, and at times felt like the road to finding something was more than I could handle. Shock, horror, I also had to sleep on the floor of a mates studio flat in winter in a pink sleeping bag made for South African summers. I’ve already said I was wet behind the ears. More than a few times I broke down and wanted to give up.

We did live wonderful privileged lives in South Africa, and I often wonder if we still could. I guess a part of me insanely wanted to arrive in London and suddenly leapfrog into the social and job sphere I inhabited in South Africa. No such luck ;-)

On the 18th of Jan (the day I arrived in London) precisely 6 years later, I found myself in a Kindo board meeting at 8am, with some of the best and most talented individuals I’ve had the pleasure to work with. There’s a Kindo press release coming soon about our investors, so I’m keeping schtum for now. If you had have asked me what I would be doing with my time 6 years ago, and described Kindo to me, I probably would have jumped at it with open arms, and still would.

Lucky for me me I’m now living in a great 2 bed flat in the heart of Wimbledon with my brother (who I’m immensely proud of) - constant electricity, real heating, no snails, nice huge TV, tinternet, telephone - the works baby!!

On top of that, thank my lucky stars, the next day I left for a week long holiday in France, where I got to race down steep snow covered slopes on a 5ft long snowboard. I felt like a kid again, and after turning down at least 6 or 7 similar trips with good mates, due to lack of cash or too much work going on, it did feel like I’d turned something, if not a corner.

It’s funny how life is, how the irony of things makes reflection and introspection lead you to the conclusion that sometimes sheer bloody mindedness and persistence is often more or less important than what or whom you know. I think what I’m trying to tell myself is that the last 6 years have been worth it every step of the way, for the lessons I’ve learned, people I’ve met, and experiences I’ve had. It seems almost too good to be true the situation I find myself in now is almost the complete opposite of where I was 6 years ago. Yet when I examine what work I’ve put in, some would say no wonder. The hard part is I often berate myself for not putting in more…

I wonder what the next 6 years has in store for moi? Much if I have anything to do with it ;-)

A good Kindo problem to have, I think!!

See what I did there…? kindo problem to have…? ;-)

It’s the last thing in the world that I’d *like* to see happening, but then again it’s a problem that you want to have as a growing web service for families…. growth = load = site is slower

From our blog:
_ Too much love…

We’re getting tons of new members to the Kindo family at the moment, which is great stuff. But it also creates some problems with speed - some people are experiencing a really slow Kindo, which makes tree building a quite painful experience. We’re working on speeding things up, so hang in there.

So, we’re working on this like mad now, trying to scale things so we’re back to the zippy speed we were at before Christmas… more soon ;-)

Can Anyone Suggest a Good Open Source Email Ticketing System?

We’re getting overwhelmed by support requests from our latest project and are looking for an open source customer support solution, does anyone have any suggestions? The main functionality required is to be able to divert emails sent to a support address to a ticketing system.

We also need the following:

  1. Allow emails from more than one account to be diverted to the system and converted into tickets which can be assigned to team members according to language.
  2. Have predefined responses stored in a database which can easily be included as a basis for an email
  3. Allow specific emails from specific accounts to be automatically assigned to individuals
  4. Have various levels of importance for support requests
  5. Should allow the creation of different groups with various role capabilities

If you have any suggestions or experience to share please let me know in the comments.